SHIPPING POLICY

Last updated: October 13, 2026

Thank you for shopping with Lymphora. We aim to make ordering our lymphatic drainage herbal drops simple and convenient. This policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Business days exclude weekends and public holidays. Processing may take longer during busy shopping periods, promotional events, or unexpected supplier delays.

Lymphora may work with third-party suppliers and fulfillment partners to prepare and dispatch your order.

You will receive an order confirmation after placing your order. Where tracking is available, tracking details will be provided after dispatch.

2. Estimated Delivery Times

Estimated delivery times begin after order processing and dispatch. They are estimates rather than guaranteed delivery dates.

Our current estimated delivery windows are:

• Domestic shipping: 5–10 business days.

• International shipping: 7–15 business days.

• Remote locations: Delivery may take longer depending on the destination and available shipping services.

These estimates are subject to the shipping services available through our suppliers and delivery partners. The delivery estimate displayed at checkout or otherwise agreed with you will apply where required by law.

3. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Lymphora may offer free shipping, discounted shipping, or promotional delivery rates from time to time. Any applicable conditions will be disclosed before purchase.

Please review your shipping address and selected shipping method carefully before submitting your order.

4. Order Tracking

Where tracking is available, you will receive a tracking number or tracking link after your order has been dispatched.

Tracking information may take several business days to become active after the carrier receives the package.

Tracking updates are provided by the relevant shipping provider or fulfillment partner. Occasional gaps in tracking information do not necessarily mean that your package has stopped moving.

If your tracking information has not updated for an extended period, contact Lymphora through the Contact Us page on our online store.

5. Incorrect Shipping Addresses

Please ensure that your shipping address, email address, and other delivery information are accurate at checkout.

If you notice an error, contact Lymphora as soon as possible through our Contact Us page.

We will try to correct the address before dispatch, but we cannot guarantee changes once an order has been processed or handed to the carrier.

Any additional shipping charges or remedies for delivery problems will be handled in accordance with applicable law.

6. Customs, Import Duties, and Taxes

International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Where these charges are not included in the checkout price, responsibility for payment will depend on the shipping arrangement and applicable law. Any charges or obligations that we are legally required to disclose will be communicated before purchase.

Customers should check the rules of their destination country regarding the importation of herbal and dietary supplements before placing an order.

Lymphora cannot guarantee that every destination will permit the importation of every product.

7. Shipping Delays

Delivery may be delayed by circumstances such as:

• Customs inspections or clearance delays.

• Severe weather or natural disasters.

• Carrier disruptions or operational backlogs.

• Public holidays and peak shopping periods.

• Incorrect or incomplete shipping information.

• Supplier or fulfillment delays.

If a significant delay occurs, contact us so we can investigate and provide an update.

Nothing in this policy removes your right to cancellation, a refund, or another remedy where required by applicable law because of a delivery delay or failure.

8. Lost, Missing, or Undelivered Orders

If your order has not arrived by the end of the estimated delivery window, contact Lymphora through the Contact Us page and provide your order number and tracking information.

We will investigate with the shipping provider or fulfillment partner.

If your order is confirmed lost or cannot be delivered, we will work with you to resolve the issue through an appropriate remedy, such as a replacement or refund, in accordance with applicable law.

A tracking status marked “delivered” does not automatically prevent you from reporting a missing package. We will review the circumstances and available delivery evidence.

9. Damaged or Incorrect Deliveries

If you receive the wrong product or your bottle arrives damaged, leaking, or with a broken safety seal, contact Lymphora promptly through our Contact Us page.

Please provide your order number, a description of the problem, and photographs of the item and packaging where available.

Do not consume a product that appears damaged, tampered with, contaminated, or otherwise unsafe.

We will assess the issue and arrange an appropriate remedy in accordance with our Return and Refund Policy and applicable law.

10. Shipping Restrictions

Some countries and regions may restrict the importation of herbal supplements, dietary supplements, or liquid products.

Lymphora reserves the right to decline or cancel orders that cannot legally or safely be fulfilled, subject to applicable law.

If payment has already been collected for a canceled order, we will arrange the appropriate refund.

Please check whether the product is permitted for import into your destination country before placing an order.

11. Contact Lymphora

For shipping questions, tracking updates, delivery concerns, or order assistance, please visit the Contact Us page on the Lymphora online store.

We aim to respond to shipping inquiries within two business days.

Thank you for choosing Lymphora. We appreciate your trust in our store.